Privacy Policy

Introduction

At Melly Muffin, operated by TUNES & TECH LTD (Company Number: 16276499), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Book our services
  • Sign up for our newsletter
  • Contact us through our website
  • Participate in our events or classes

This information may include:

  • Name and contact information (email address, phone number, postal address)
  • Payment information (processed securely through our payment providers)
  • Information about your children (age, any special requirements)
  • Event details and preferences

How We Use Your Information

We use the information we collect to:

  • Process your bookings and payments
  • Communicate with you about our services
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract performance: To fulfill our obligations under our contract with you
  • Legal obligation: To comply with applicable laws and regulations
  • Legitimate interests: To operate and improve our business
  • Consent: When you have given us explicit consent to process your data

Data Sharing

We may share your information with:

  • Service providers who assist in operating our website and services
  • Payment processors to handle transactions
  • Professional advisors (lawyers, accountants)
  • Law enforcement when required by law

Your Rights

Under UK and EU data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are designed for children and their families. We collect and process children's personal data with appropriate safeguards and parental consent where required.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]

Last Updated: 08-03-2025